
30-Day Money-Back Guarantee
We love our products and are confident that you will too! That’s why we offer a 30-day money-back guarantee. If the product doesn’t meet your expectations, simply return it for a full refund.
Testimonials
FAQs
Do you offer free shipping?
Do you offer free shipping?
Yes, we offer free premium shipping on all orders. We want to make sure your purchase arrives quickly and safely at no extra cost.
Can I return an item if it doesn’t fit or if I don’t like it?
Can I return an item if it doesn’t fit or if I don’t like it?
Absolutely! You can return your order within 30 days of receiving it. Items must be unworn, undamaged, and in their original condition. Simply reach out to us through our contact page or email us directly at support@wellsnewyork.com and we’ll guide you through the return process.
How do I track my order?
How do I track my order?
Once your order has been processed, you will receive a confirmation email with your personal tracking number. You can then track your package anytime through our Tracking Your Order page.
How do I choose the right size?
How do I choose the right size?
Each product includes a detailed size chart to help you pick the best fit. If you’re between two sizes, we recommend going one size up for extra comfort. Still unsure? Our customer support team is happy to assist you.
What payment methods do you accept?
What payment methods do you accept?
You can shop safely and securely with the following payment methods:
- Credit Cards (Visa, Mastercard, American Express)
- Apple Pay
- Google Pay
- Shop Pay
How can I contact you if I have questions?
How can I contact you if I have questions?
Our customer support team is always happy to help. You can reach us through the contact page or by email at support@wellsnewyork.com




